There is NO WAY I can justify the amount of time I spend with customers (whether it's pre-sales product questions, modification advice or post-sale technical support) if I'm expected to do it at EBay prices. When it comes to High Performance Diesel Parts.much of it is used, has no warranty, chips are not guaranteed to have the right programs for your PCM code or your modifications.and forget about customer service if you need it.Īs a vendor, I can tell you that the minute someone starts a conversation with "but I can get it cheaper on ebay", I've lost interest in the conversation. Off the topic of the specific tuners and chips, but on the topic of "why is x so much more than what I saw on ebay?".ĮBay is EBay, much of what is out there is cheap for a reason. I’m hoping that when we get the bugs out my new TW tunes along with my new injectors and turbo should really do good. I personally really liked my old TS eBay chip, it had a 140+HP setting and would hit 30 psi boost easily with stock injectors and stock turbo. I bet if you price the whole package from both TW and DP you’ll come up with a similar price with DP being slightly higher. Oh, and the TS chips on ebay are NOT and in NO WAY the same as the TW custom tuned TS chips. I really hope we figure it out soon but my point is he stands behind his work and I’d buy from him again.
As soon as I get in touch with him again to tell him it still aint running right I’m sure he will try it again. So far he has burned my chip 3 times and the last time he replaced it with one of his chips at no extra charge. I have talked with him on the phone several times and he was nothing but helpful and insightful. For some reason my truck and mods combo was not happy with the TW tunes. I haven’t worked with DP yet but I had Tony reburn my old off the shelf TS chip.
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